Shipping & returns.

We currently accept delivery addresses in the United States. Shipping varies by product and quantity and is shown at checkout before payment. T-shirts, hoodies and mugs may ship separately.

Each item is made to order and printed before it ships. Production time is additional to the delivery estimate shown at checkout. Dates are estimates; busy periods, holidays and carrier delays may add time.

30-day returns

Request a return within 30 days of delivery for eligible unworn, unwashed, unused items, including regular-price and sale items. Standard designs printed to order are eligible. Gift cards and items personalized specifically for you are excluded from change-of-mind returns.

You pay return postage for a change of mind or a different size. If we sent a damaged, defective or incorrect item, we will cover any return shipping we require. Please contact us before sending an item back.

Read our full return policy for eligibility, instructions, refunds and your statutory rights.

Something wrong with an order?

Email your order number, a description of the problem and clear photos to contact@botwilling.com. We will review the issue and help with the next step.

Talk to a human.

Use our contact form or email contact@botwilling.com.